These error codes relate to the enhanced video player. This happens because of an issue with your internet connection. Note: Jail-broken, rooted, and devices using developer versions of operating systems aren't supported by the BT TV App. How To Fix Optus Sport Error Codes? [Easy Guide - 2023] HD channels need to be viewed with an HDMI cable, On the app - Close down any other app you have running then try uninstalling and reinstalling the app, On the web player - Restart your browser or try using a different browser. IPC6001, IPC6002, IPC6003, IPC6004, IPC6005, IPC6006, IPC6007, IPC6008, IPC6010, IPC6013, IPC6014, IPC6015, IPC6018, IPC6019, IPC6020, IPC6021, IPC6022, IPC6024, IPC6025, IPC6026, IPC6027, IPC6029, IPC6038, IPC6039, IPC6040, IPC6041, IPC6042. This error message is displayed if you have the TV box which doesn't have recording capabilities. GD001, GD117, GY019, GY039, GY116, GY117, GY115, GY120. You'll also lose any personal settings you've made to favourites and playlists. Error Code VC010: You've been watching online but didn't stop the content before you closed your browser. How can I watch the BT Sport app on multiple devices? These error codes are normally caused by app configuration issues. Select Help & Support, Located in the lower right corner. If this hasnt fixed your problem, BT customers can click here to chat with us >, EE customers should click here to contact EE >, Error Message: Sorry, you've tried to log in with the wrong details more than three times, so we've temporarily locked your account. Simply click the link below and give it a go. Solving playback issues. Press the, If the 'Wired Connection' is set to 'AUTO' and the 'Network Connection Status' is showing 'DISCONNECTED', attempt to re-connect by selecting, Wait for the broadband light on your Hub to go blue, Restart your TV box, using the power switch on the back, If you still can't use your BT TV service then contact the, First try restarting your TV box by flicking the switch on the back. For example: MM001 View all error help You can download updates to the BT Sport App from: The new BT Sport help tool is available to all sport customers. You may also see this error code when porting a BT mobile number over to EE and the transfer hasn't completed yet. BT's "help" claims that neither of these errors exists! CF001 or CF002 error code These error codes are normally caused by app configuration issues. This error will show if you've requested a validation PIN too many times. This way, it's impossible for your ISP or the streaming service to trace your location. If you still have the problem, take a look at our BT Broadband connection problems> help page. Follow these steps to try and fix this IPC error: Follow these steps to try and fix this error: BTP-300, BTP-3610, BTP-3632, BTP-3653, BTP-610, BTP-632, BTP-653, To fix this error, go to PIN help on BT TV>. GP089, GP080, GP201, GP202, GP203, GP204, GP205, GP206, GP207, GP208, GP209, GP210, GP211, GP212, GP213, GP214, GP215, GP216, GP217, GP218, GP219, GP220, GP221, GP222, GP223, GP224, GP225, GP226, GP227, GP228, GP229, GP230, GP231, GP232, GP233, GP234, GP235, GP236, GP237, GP238, GP239, GP240, GP241, GP242, GP243, GP244, GP245, GP246, GP247, GP248, GP249, GP250, GP251, GP252, GP253, GP254, GP255, GP256, GP257, GP258, GP259, GP260, GP261, GP262, GP263, GP264, GP265, GP266, GP267, GP268, GP269, GP270, GP271, GP272, GP273, GP274, GP275, GP277, GP278, GP279, GP280, GP281, GP282, GP283, GP284, GP285, GP286, GP287, GP288, GP289, GP290, GP291, GP292, GP293, GP294, GP295, GP296, GP297, GP298, GP299, GP300, GP301, GP302, GP303, GP304, GP305, GP307, GP308, GP309, GP310, GP311, GP312, GP313, GP314, GP315, GP317, GP316, GP081, GP082, GP098, GP087, GP088, GP099, GP997, GP996, GP901, GP902, GP903, GP906, GP907, GP908, GP910, GP911, GP914, GP932, GP915, GP916, GP927, GP929, GP930, GP937, GP938, GP917, GP919, GP921, GP925, GP999, GP100, GP101, GP100, GP103, GN004, GN007, GN008, GN009, GB901, GB907, GB910, GB915, GB927, GB921, GB923, GB999, GB929, GB001, GE104, GE105, GE106, GE107, GE110, GE111, GE112, GE113, GE114, GE115, GE116, GE117, GE123, GE124, GE125, GE126, GE101, GE120, GE102, GE103, GE122, GE121, GE100, GE001, GE015, GE915, GE999, GE118, GE119, GF029, GF030, GF032, GF033, GF036, GF024, GF151, GF060, GF062, GF025, GF026, GF027, GF067, GF020, GF021, GF023, GF090, GF091, GG429, GG500, GG106, GG101, GG102, GG111, GG104, GG401, GG112, GG113, GG114, GG115, GG116, GG117, GH103, GH114, GH111, GH112, GH105, GH106, GH107, GH108, GH110, GJ921, GJ999, GK001, GK002, GK003, GK004, GK006, GK025, GK020, GK021, GK022, GK023, GK024, GK007, GK005, GK026, GK027, GK915, GK916, GK999, GM001, GO001, GO001, GO002, GO003, GO004, GO005, GO006, GO007, GO008, GO009, GO010, GO011, GO012, GO013, GO014, GO015, GO016, GO017, GO018, GO019, GO020, GO021, GO022, GO023, GO024, GO025, GO026, GO027, GO028, GO029, GO030, GO031, GO032, GO033, GO034, GO035, GO036, GO037, GO038, GY124, GY127, GY128, GY126, GY131, GY132, GY133, GP274, GP105, GE150, GE151, GE152, GE153, GE154, GE155, GE156, GE160, GE161, GE162, GE163, GH123, GH124, GH125, GH126, GH127, GH128, GH129, GE139, GE140, GE141, GF085, GE132, GE134, GE136, GE137, GP101, GP102, GB011, GB012, GB013, GJ102, GJ103, GJ106, GJ104, GJ105, GJ112, GJ113, GJ113, GJ113, GJ114, GJ117, GJ115, GJ116, GP104, GP105, GO052, GO053, GO054, GN010, GN011, GN012, GN013, GN014, GN015, GN016, GF100, GF101, GJ940, GE003, GE004, GE005, GE008, GE007, GE008, GE014, GF041, GF042, GF043, GF044, GF046, GF070, GF047, GF050, GF040, GF061, GF069, GF080, GF081, GE013, GK010, GK011, GK012, GK013, GK014, GK015, GK016, GK017, GK018, GK019, GY130, GY135, GY136, GY137, GF086, GF087, GE130, GE131, GE133, GE135, GE138, GE142, GO050, GF063, GC001, GC002, GC003, GM004, GM005, GM006, GM007, GM008, GM009, GN020, GO999, GP104, GW041, GW998. If you do want the tv channels, try turning on the "antenna out" option on in your settings menu, that could help signal quality. Try logging out of the app and then logging back in again. ; Report a bug or problem. Only the best USA VPN can mask your actual IP address and replaces it with a UK IP address. I know get this ever since I upgraded to Halo and haven't been able to get it sorted out. (error message ID003) Why have I been told that I haven't activated BT Sport on my account yet? If this still doesnt work, there might be a problem with the specific programme youre trying to watch. 04-02-2021 Resetting Powerline Adapters or Mini Connectors, How to check Powerline Adapters or BT Mini Connectors are working, I have no lights on my Powerline Adapters or BT Mini Connectors, If youre using mobile data, try turning your mobile data on and off again, If youre using wi-fi, try disconnecting your device from your wi-fi connection or restarting your router, If youre having connection problems with your BT Broadband go to, Exit the player back in to the app and re-try playing the programme again, If this doesnt work, fully restart the app and then re-try playing the programme again, You can register up to 10 devices, however you can only use the BT TV App on two devices at the same time. If you saw the error message when watching the BT Sport App on a mobile or tablet device, then please click here to visit the BT Sport App error message page > Please type the error code in the box below to get the help you need (the more of the error code you type, the more relevant the help shown will be). Make sure your set top box and TV are both switched on, and that your device and set top box are connected to the same network. Or, you can order for Sky and Talk Talk TV. 14h18, RUNNING LATEST VERSION OF SAFARI AND FIREFOX, I DIDNT HAVE THIS PROBLEM IN PREVIOS SEASONS, REALLY FFFING ANGRY AS IVE MISSED THE FIRST MAN UTD GAME, ITS EASIER BY FAR TO WATCH THE FOOTY ILLEGALLY, Re: The way you cast BT Sport is changing. Compare BT Sport deals March 2023 | MoneySuperMarket Can I watch BT Sport in more than one room? In order to watch a single Extra TV channel with good picture and sound, you need minimum download speeds of: Test your speed to make sure your connection is running fast enough. Please visit our billing help pages for more information. If you don't have a BT ID yet, you can create one now > All you need is an email address and your account number, which you'll find at the top of your latest bill. If this still doesnt work, there might be a problem with the specific programme youre trying to watch. 03-07-2020 These error codes normally indicate a problem with your internet connection. This is a problem with the player, which is causing issues for the programme youre trying to watch. To watch programmes on the BT TV App, youll have to switch off any VPN services youre using. These error codes relate to the enhanced video player. To watch programmes on the BT TV App, youll have to switch off any VPN services youre using. If you don't receive a validation PIN, make sure you've entered the correct phone or tablet number in the first step of the set-up process. Please remember that your mobile operator may charge for data usage. If this is the case, you'll need to speak to EE directly: These error codes normally appear when you're trying to watch live channels or videos via the BT Sport app. Try following these steps to fix this problem. If you're still experiencing problems then open a separate browser on another device and set up your BT ID again by taking the link we sent you via text message and putting it directly into the address bar of your browser. NCE-001 error code As the BT TV App can only be used in the UK or European Union (EU), the app needs location services to be turned on. If you don't receive a validation PIN, make sure you've entered the correct phone or tablet number in the first step of the set-up process. Error codes VC526 and VC081 - BT Community If youve already had access to the BT Sport app but are now seeing this error code, your EE billing account may have been suspended or cancelled. If you haven't added BT Sport to your account: This indicates that your EE account may be suspended or cancelled. If you don't have a specific error code or can't remember it, then click instead on the 'View all error help' button. This means that you appear to be outside of the UK or European Union (EU) when trying to watch programmes. This error message will show on Apple iOS devices. 21h09, on 16h53, I'm getting both these error codes at different times when attempting to watch BT sport on a laptop. What do the BT TV error codes mean? | BT Help on Casting BT Sport | MacRumors Forums This means that there's either an issue with your registered device(s), or you've reached your registered device limit. ): create your sports club defining member players, manage their stats or money balances, save a match result list, create teams automatically based on player stats & abilities, etc. Please follow the instructions below for your browser: VC018, VC021, VC022, VC024, VC025 or VC026. "If youre seeing this error repeatedly, youll need to try logging in again. motor/ limit switch 1 not connected. 06-04-2021 04-02-2021 If youve just re-added BT Sport in the last month and youre getting error code ID001go to: bt.com/eesport to reactivate your account youll need to do this on your mobile, or text SPORT to 150 on your EE phone to add BT Sport to your account. 13-08-2021 If you still see the error message then try restarting your equipment: Follow these steps to try and fix these YVM errors: You'll need to connect your TV box to your TV using an HDMI cable. You might have to wait about five minutes before you try watching again. IVE BEEN MESSING ABOUT SINCE 10AM TRYING TO WATCH MAN UTD GAME, WHICH SOUNDS (ON THE FFFING RADIO!) Before looking for your error code, why not try our TV help tool? Bt Sport Error VC011 & Stuttering - Roku Community Once you've done that switch your TV box off and on again. You can only watch programmes on the BT TV App in the UK or EU. 3. 10h21. Remember, you can always change your settings back after youve finished using the BT sport online player. How to watch BT Sport abroad in 2023 - VPN Compare You can access the BT Sport btsport.com and BT Sport App, on a mobile device, on as many supported devices as you like. To look for your error, please type the code, in full, into the box below. You need to disconnect and reconnect to Chromecast. GP939, GJ939, GS001, GS011, GS012, GS013, GS014, GS015, GS016. If you'd like to look up the code, please type the full error code in the box below. 14-08-2021 How can I watch BT Sport with EE? Here's some more help you might find useful. If it doesn't, click on the Video doesn't play back when pressing play link below and follow the steps. You'll find help with BT Sport App error codes here>, bt/help/en/bt-sport/fix-a-problem/app/mobile-and-tablet/errors-on-the-bt-sport-app-on-smartphones-and-tablets.html, If the app's not working after you've downloaded it, try turning your device off and back on again. The help tool can quickly get you back up and running again. Live streaming on the BT Sport App is only suitable for use in the EU. 18h44, on Note: Jail-broken, rooted, and devices using developer versions of operating systems aren't supported by the BT TV App. Tips if you're connecting to the app over a 3G or 4G mobile connection: Check you've turned on mobile streaming. Then make sure that "Location Services" is switched on, or green. Try closing the app and opening it again. This means that you have a pairing issue between your device and set top box. Operating system = Windows 10 Home version 2004, browser = Edge version 88.0.705.56. DO NOT try to create another BT ID username and password while you're seeing this error code it may cause further problems. Visit the Optus Sports webpage. Please check your WiFi or mobile connection then try again. If your broadband isn't working please use our broadband troubleshooting wizard, If you've got a connection, your broadband speed may not be fast enough to receive these channels -, If your download speed is below 5mbps then you may have a broadband speed fault, If broadband is working and is fast enough then check the connection between your Hub and TV box. Why have I been told that I haven't activated BT Sport on my account Please bear with us as we update our records. This error means that you need to download the app from the Amazon app store,and not from Google Play. 3. find the event you want to Airplay and click on it to start streaming on your device. 13-08-2021 To upgrade your box, call us on 0800 800 150. Go back to: What can we help with? MY038, MY107, MY111, MY112, MY109, MY108, MY122, MY123, MY018, MY118, MY119, MY125, MY003, MY004, MY005, MY006, MY001. This may require you to log in or accept terms. It's therefore given up trying. Check your picture quality alerts are on by going to Settings> TV Signal & Quality> Picture Quality Alert for Internet Channels. If this doesn't work, try uninstalling the app and downloading it again>. Follow these steps to try and fix this BT TV error: YVM401, YVM501, YVM502, YVM503, YVM701, YVM702, YVM703, YVM704, YVM705, YVM706, YVM707, YVM709, YVM710. Before looking for your error code, why not try our TV and Sport help tool? However you can't have this if you have Sky Cinema or Sky Sports. These will help you reset your your details so you can log on to the BT Sport online player again. (Youll need to log in again once youve reinstalled the app), Make sure your set top box is connected to your home wi-fi. can you help i have the latest browser but I'm still getting this error code VC089:In order to get the best experience on BT Sport, please upgrade your browser to the latest version. If you enter a password incorrectly 3 times within 15 minutes your access will be blocked for 15 minutes. This means that youre using a Virtual Private Network (VPN) or equivalent service to change your device location. If you're connected to a public wi-fi service, please ensure you're properly online with that provider and try again. Error VC011 may also occur if you use data compression apps. If you want to record you'll need to get a box with a built-in recorder. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If.. Before looking for your error code, why not try our TV help tool? Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues. Close the app and re-start or re-install the app. If you try to access BT Sport in USA, you'll face the following geo-restriction error. Before looking for your error code, why not try our TV and Sport help tool? I have no problems with broadband but power line adapters have no light on the data side. Get help with logging in to your BT email account and tips on fixing common log-in problems. Click on it and select "Use custom settings for history" > Accept third-party cookies > "Always", From the four options for "Cookies and website data", please select "Always Allow", Log out of the BT Sport online player and back in again. The picture keeps breaking up on the BT Sport App, I'm unable to watch the BT Sport App over a 3G or 4G mobile network connection. If you think you've successfully set up your BT ID, try logging in to the BT Sport app. It works and I can now watch two matches at once, which was my ultimate goal. This means that your device is connected, or youre mirroring your device to an external monitor, which isnt currently supported by the BT TV App. Restart the app to ensure the settings have been saved. 22h52. Make sure the term youve used is valid and try again. This means that your device's location services aren't enabled for the BT TV App. BT Sport - VC018 Error - The EE Community You'll not be able to watch any BT Sport online content if you have certain cookie restrictions. If connecting using wi-fi, check you've entered the correct wi-fi password and have logged into the internet (some public networks have a two-stage log-in process), Log out of the online player and back in again, Check that there are no other devices streaming using your BT ID log in, Wait two minutes, then try watching the online player again, If you've stopped streaming on other devices it can sometimes take up to 15 minutes for a stream to completely stop, and the error to clear, Lower the privacy settings to anything below "high", Close the menu and then refresh the page.
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