If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. He did everything that others couldn't, get me my money and not once did he tell me to wait a few hours or wait another 24. When possible, please email us your details at support@payactiv.com with App reviews in the subject line. Hi Elizabeth,Thank you for taking the time to write a review about your experience. With fees no higher than $5 a month, Payactiv is a lot less expensive than overdrafting your bank account, getting a credit card cash advance or taking out a payday loan. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Stay away from this bank. If your employer offers EWA, all fees to access your earned wages are less than $3. We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. PayActiv is a robust financial app, with features that includes automated savings if your PayActiv Visa card is linked to a bank account low balance alerts and capabilities to send money to friends and family who also have PayActiv cards for free. It's pretty simple, actually. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. I give up, too much effort for a service that is too easy to live without. Payactiv Inc. Reviews | Read Customer Service Reviews of www.payactiv Join today. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. Secure bill payment You can use the money in your Payactiv account to pay bills directly from the app. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. One of our representatives will be reaching out to you shortly to assist you. Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. Please mention App reviews in the subject line of your email so that we can assist you in a timely manner. Took 5 minutes on chat to get asked the number to my account, while I was logged in. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. Find out how we combat fake reviews. Be sure to include your Employer's name, Employee ID, and Mobile number. I had a big issue n called for days. Once an employer agrees to offer Payactiv to their employees, the service can go live within 48 hours. Always & foreithe best! It has been a week. So Ill be honest, I cant stand the customer support on the app, the chat function is slow and glitchy and the ability to communicate through it is awful. There is a $12 fee if you need an immediate cash advance; otherwise, your money will be available in your linked bank account within a few days. ray. Described as an all-in-one digital wallet on the PayActiv website, the service provides users with a free Visa prepaid card, money management tools and the ability to access 50% of your money as it is earned instead of waiting until the end of your pay period when you receive your check or direct deposit. We're available 24/7/365. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Heres how Payactiv compares to Earnin, another popular cash advance app. World's #1 Fraud. EWA has not worked for a while. m was so helpful he updated my ewa hours so I could handle all my business. We always try our best to do our job well, and your kind words make it all worthwhile. :). Shop Pay is an innovative payment solution developed by Shopify. Agent assisted me and resolved my issues very quickly. In 2020, Payactiv released a short film titled, "We Heard You." Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. Great customer service!!! If it's wasn't for the supervisor on shift Ned T. This would received 0 stars. Verification can help ensure real people write reviews about real companies. Hi Victor,We sincerely apologize for your negative experience. You can apply for a Payactiv account online. Have a blessed day. It takes a holistic approach to improving financial wellness and employee satisfaction. But since we generally make money when you find an offer you like and get, we try to show you offers we think are a good match for you. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. payactiv has an overall rating of 3.4 out of 5, based on over 61 reviews left anonymously by employees. Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. If your employer partners with Payactiv, youre automatically eligible to use this service. Payactiv integrates with leading HCM, Payroll, and T&A providers, including ADP, Paychex, UKG, Workday, SAP, and Paycor. OrbisPay vs. Payactiv Comparison Dave has a unique feature that helps you find side gigs to earn a little extra cash, which can help if you are consistently running short before payday. :), Zachery Marshall has amazing customer service! We always try our best to do our job well, and your kind words make it all worthwhile. First, since the money in your PayActiv account is held by Central Bank of Kansas City, an FDIC-insured institution, your money up to $250,000 is protected. All five stars is for Ned not this company.I've been having an issue since Feb 10. There was an unknown error. Customer service is rude!! Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Their customer support team is available via live chat and call 24/7.. Anyways 5/5 for Davis M! You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Devin picked up my case n made Mr a promise it woukd be resolved in a day. Financial insights With the mobile app you can get financial advice, budgeting tools, tips on saving and a way to track your spending. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. PayActiv, Inc. | Better Business Bureau Profile Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. It's compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). To resolve your issue, we need your account details. You can only get your advance two days ahead of time, and youll have to sign up for a prepaid debit card to receive the funds. I called three to four times the last two days and Im so glad I got Natalie this time. App Store is a service mark of Apple Inc. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Hi Connor,Thank you for taking the time to write a review about your experience. Mission Lane Visa Credit Card Review 2023: Is This Credit-Building Card Worth It? Hi there,Thank you for taking the time to write a review about your experience. All Rights Reserved. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. 2023 Payactiv, Inc. All Rights Reserved. Payactiv uses time and attendance data to provide earned wage access to employees. One of our representatives will be reaching out to you shortly to assist you. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. No credit check, consistent income in the past 2 months from the same employer. Hi Contrast,Thank you for taking the time to write a review about your experience. :). Feb 16 I finally get connected to Ned. Get the money you worked for today, to spend on what matters to you. One of our representatives will be reaching out to you shortly. She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. PayActiv is best for workers whose employers are already using the service, as it is a free and easy way to spend your pay as you earn it, without waiting for your next paycheck. Just spoke with Davis M. He fixed my issue in less than 5 minutes and was very courteous! And its only free if you sign up for direct deposit to a Payactiv Visa Payroll Card. This product doesn't have any reviews yet. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Direct deposits of paychecks may also appear on the PayActiv debit card up to 2 days before they would normally be processed. If you have questions about Payactivs security policies, contact the company on its website. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Private company. Its also one of the few cash advance apps Ive reviewed that offers cash advances. I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! Prevention Platform. 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. lawanda moore. It goes against our guidelines to offer incentives for reviews. Checking account with 3+ months of banking history, $750+ monthly income, live in eligible state, ages 18+. Image: Woman on the street looking at her mobile phone. Like Empower and PayActiv, Dave also offers money management features. I'm so grateful to have had the wonderful customer service he was able to provide for me. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Even if your employer isnt enrolled in Payactiv, you can apply for the Payactiv VisaCard* and receive your paycheck up to 2 days early1 and use our in-app savings tools, prescription discounts, and 1:1 financial counseling. Hi Tasha,We sincerely apologize for your negative experience. Payactiv Reviews and Pricing 2023 - sourceforge.net :). However we may earn a small fee if you click on vendor links on this page. This makes it one of the few cash advance providers that doesnt require a bank account. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. :). Some other noteworthy features of Payactiv include the option to receive tips directly into your bank account after a shift and a savings calculator. A instant EWA was not going through even though I submitted for instant pay, a 1.99 fee. 2023 Payactiv, Inc. All Rights Reserved. Payactiv cash advance app review | finder.com Hi Michell,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. By clicking the 'Subscribe Now' button, you agree to our Terms of Use and Privacy Policy. We always try our best to do our job well, and your kind words make it all worthwhile. 243 total. I would definitely recommend payactiv due to amazing and outstanding customer service that I received, Hi Monica,Thank you for taking the time to write a review about your experience. Working at payactiv | Glassdoor But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. 1 Standard rates for data and messaging may apply from your wireless provider. When comparing offers or services, verify relevant information with the institution or provider's site. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. Get company announcements, pick up shifts, and get reminders and alerts from work. This is the absolute worst app!! Hi Geraldine,We sincerely apologize for the inconvenience. Thank you Mr. Davis. Hi Courtney,Thank you for taking the time to write a review about your experience. Its compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Get offers from potential lenders in minutes by filling out just one online form. If you have Payactiv from work, you will see hours worked and your current earnings in the app and you can transfer the accessible amount to your bank, card or get as cash. Contact - Payactiv Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). We'd like to turn this around and resolve your issue ASAP. They provide their employees lunch and a nice work atmosphere. :). 1 Standard rates for data and messaging may apply from your wireless provider. The SmartSave feature helps you set achievable financial goals each month, creates a saving plan for you, and provides discounts for day-to-day spending like gas and medicines so you achieve your goal at the end of the month. Mr. Davis worked very hard to help me and work with his supervisor. We'll do everything we can to make sure we do better in the future. Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. Your employer may also need to share your name and employee ID, along with your information about when you clock in and clock out. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. but Davis M deserves a raise plus more. For a $5 fee, enrollees can make up to five transactions per pay period via a smartphone app. Comes with the option to change your due date so you wont fall behind on repayments. My kids are sick and I'm a single mother who needed to get them to the hospital. Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. Our information is based on independent research and may differ from what you see from a financial institution or service provider. I wish my employer used a more reliable system. But options are limited if your employer isnt enrolled with Payactiv. Hi Loretta,We're glad that we could help you resolve your issue. Everybody! finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. We're working on your case. Here are 8 tips for writing great reviews. It is especially beneficial for lower-income hourly workers who want to access their earned wages between paychecks. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Payactiv: Bringing Financial Wellness and Freedom to All - Payactiv banks. Have a blessed day. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future Payactiv in 2012 created earned wage access, a service that allows workers to get an advance on their paychecks between pay periods. Depending on the transfer mode, each transaction can cost the employee between $1 and $2.99. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. We update our data regularly, but information can change between updates. The app is high-rated on the App Store and Google Play store. PayActiv Review | Is It Right For You - YouTube Instant funding is available for free through a Payactiv card or for a fee if you send the funds to another account. Rather than borrowing money or paying overdrafts and late fees, you can transfer your earned wages directly to your bank account or the Payactiv Visa Card for a fixed transaction fee that ranges between $1 and $2.99 depending on the mode of transfer. There are two levels to consider in examining the safety and security features of PayActiv: protection of your money and protection of your financial information. Editorial Note: This content is not provided by PayActive, Empower or Dave. If you're transferring money to your PayActiv prepaid Visa, you should receive the funds instantly. A team member will be in touch ASAP. The platform has collectively provided employees with $5B+ in earned wage access. How many times can you use PayActiv in a pay period? Head to our FAQ page for answers to common questions regarding Payactiv services. When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. How do businesses offer Payactiv to their employees? PayActiv Review 2022: Access Your Money Earlier | GOBankingRates Have a blessed day. Fixed my problem, no hesitation! Hi Michelle,We sincerely apologize for your negative experience. We may receive compensation from our partners for placement of their products or services. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Employees can access their money immediately, pay for hours worked, load it on a Payactiv card or get cash at Walmart. Receive and send funds to other members. You are about to post a question on finder.com: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 32 East 31st Street, 4th Floor, 2023 Trustpilot, Inc. All rights reserved. Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. :), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. We always try our best to do our job well, and your kind words make it all worthwhile. If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. 196 Broadway, Suite 200Cambridge, MA 02139, Expert Advice on the Best HRand Recruiting Software. Hi Hadar,We sincerely apologize for the inconvenience. Founded in null . A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. Today, digital publications like Business Insider, CNBC and the Simple Dollar feature her professional commentary. Its available to part-time and full-time salaried workers, as well as hourly workers. Product name, logo, brands, and other trademarks featured or referred to within Credit Karma are the property of their respective trademark holders. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more., The Payactiv app, linked to your attendance tracking system, turns your working hours into earned wages that you can access on-demand, at any point in time, without having to wait for payday. Have a wonderful day ahead! While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. Have a blessed day. I appreciate the patience, going the extra mile, and not once being rude! Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. We always try our best to do our job well, and your kind words make it all worthwhile. Business Profile PayActiv, Inc. Financial Services Contact Information 4880 Stevens Creek Blvd #102 San Jose, CA 95129-1276 Get Directions Visit Website Email this Business (877) 910-8400 Primary. We'd like to turn this around and resolve your issue ASAP. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Anyone can write a Trustpilot review. Explained my issue & he definitely assisted what agent Jane E messed up on. Payactiv Lively Hi Lasheka,We sincerely apologize for your negative experience. We always try our best to do our job well and your kind words make it all worthwhile. PayActiv. Thank you Grace!!! I dont ever try leaving bad reviews because it hurts businesses. It goes against our guidelines to offer incentives for reviews. I rely on this app and he quickly figured it out for me, Hi Reese,Thank you for taking the time to write a review about your experience. Borrowers may find themselves taking out a second or third loan because they couldn't pay back the first one on time. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be!
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