I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. ticketek marketplace fees Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. Ticketek UK As for delivery, you can either opt for a physical ticket and ask them to deliver it to your doorstep or you can go with a virtual ticket and save some money. But, since Ticketek offers you Afterpay, its buy now and pay later service will be helpful if the amount of ticket is big. -. Im going to email the theatre and ask them to change to ticketek - who are not great but at least you can find a person. They Visit www.scamwatch.gov.auA site run by the ACCC - I found useful. Ticketek Australia Questions | ProductReview.com.au Ticketek Marketplace Terms and Conditions of Sale. The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. 2018-2023 Tixel Pty Ltd. ACN 625 710 581, The safest way to resell tickets to any You may even reserve seats and pay for them later. Dealing with the same thing atm. +44 (0)7540 787812 frances@constructionandbuildingphotography.com. View 30. Ticketek New Zealand Limited (Company Number 670708). StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. I finally did get a short email back the night before the event, ABSOLUTELY APPAULING. The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund. I forgot about it, then about 2 months later (a week after the concert) the money finally turned up in my account. Ticketmaster Resale Australia Reviews | Read Customer Service Reviews I have this morning jumped onto my account to print the tickets to find they are in someone elses name AND that person only paid $352.80. No way to recover tickets. ago. And, the best part is that you can change the price and edit the ticket information even after the post is listed on Ticketmasters website. And operates Ticketek.com and Ticketek.com.au ( the & quot ; ) ) for an Ticketek mobile you. In business since 2010, we are the original broker services automation platform. The total for the three tickets was made in two purchases of $135.20 and $70.40, 195.60 in total. This email did not offer any assistance in resolving the issues i had. Service Hours: 7 days, 9:00 am to 5:00 pm. If you only have a screenshot (an image file) from a friend, but not the actual link Does this mean there's actually no tickets left? The American Rescue Plan Act of 2021 lowered IRS reporting thresholds for all e-commerce platforms including Ticketmaster effective January 1, 2023. Ticketek Marketplace is the only official re-seller we approve. Just a thought.) Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I promptly contacted customer support and requested refunds as the online refund options were not functional.Ticketek have not responded other than automated emails saying; "Thank you for your email we will reply as quickly as we can" on Jul 16, 2022 and later. Cannot believe we are stuck in Australia with such a miserable excuse for a ticket booking company. . All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. The Ticket Merchant | Australia's Favourite Ticket Marketplace Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE! We will then issue the buyer with a new ticket that will have a new barcode. After you find the event you were looking for, tap on it to view all the important details like the date, timing, etc. Ticket limit 10 tickets in one transaction . (A .pdf).The transaction was finalised. Mechanic Shop For Rent Paterson, Nj, It will ask you where your ticket is, and then you can choose whether your ticket is in email, SMS or PDF. Ticketek does a terrible job of managing this chain of private parties. Our So, we can say that it is uncertain which among Ticketmaster vs Ticketek is better and besides, it entirely depends on you,. ticket, These cookies are set by our 3rd party analytics tool, Segment. AU. Contacted them several times already by mail and phone and cant get in contact or receive no responses - its been 9 months lmao. Ticketek Ticketek AU - Apps on Google Play Non existent customer service. FAQ | Sydney Coliseum This is to maintain the upkeep of the platform and service and manage the accounts of both buyers and sellers. :/, The 10 days is actually supposed to be 10 days after the concert date. General 1. you can't make. When Ticketek get back to you, it will come through as an email. If there was a Zero Id use thatDO NOT USE Ticketek Marketplace thinking they are reputable & honourable brand They take your money months before the event and then hold onto it until you complain to consumer affairs or mediaAppalling and illegal to not meet their 10d refund policy. Can I purchase tickets at the Box Office at West HQ? I will NEVER buy tickets from this company again! It deals with tickets in categories like sports, theatre, concerts, arts, and more relevant events happening near you. I accidentally bought extra concert tickets and wanted to sell them. No contact, no reply, nothing.You have stolen money from thousands of people who need it. ?DO NOT BUY TICKETS FROM TICKETEK! By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If as many people forward thier experience to the Ombudsman as have made comments here they will be certain to investigate. this, if you are I just received an email from marketplace today saying the funds have been sent to my account and to wait 2 business days for it to show up in my account. Absolute scum. Please respect this by keeping the discussion on topic, and devoid of any political material. Remember that it claims to reply to you as soon as possible and the operating hours of the customer support team start from Monday to Sunday from 9 AM till 5 PM. I applied for a refund in August but have not been contacted. Takes days, even more than week to get reply. Not that they are necessarily wrong, but people often don't comment when things go routinely right. Click "Continue" and you should be able to finalise your Tixel listing in a few seconds. Before I get into it, I would recommend waiting more than a few days for them to get back to you. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. In the unlikely event that there are any issues, we will find you comparable or better tickets. To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. The RAC Local Lounge is located on the ground level with external access from Wellington St for a pre-show bite to eat and drink. You could also login to your Ticketek account - Ticketek create an account for every In fact, a study by the U.S. Government Accountability Office found that ticketing companies charge an average of 27% of the ticket value in fees. With over 40 years' experience ticketing the biggest live events and venues in Australia, Ticketek is the leading ticketing partner to the sports and live entertainment industry and operates Australia's most advanced multi-channel ticket sales and distribution network. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . My company Would definitely use again! Less missing out, more going out. i hope they fix it soon :,). A complete waste of time & effort & should be reported as a scam. Ticketek Australia I've bumped the ticket by responding as recently as January 2023. Then, with the help of the seating chart picture, decide on which seat you would like to get. To preview, click "Buy Tickets". protection to both sellers and buyers protecting fans from scammers and time-wasters. Their customer service to follow up and right the problems is poor. The first payment may be due at the time of purchase. Swiss-based Viagogo launched in Australia in late 2013, followed by Ticketmaster Resale in mid-2014. Tickets for Sport, Concerts, Theatre, Arts, Family Events, Comedy Their customer service to follow up and right the problems is poor. Press J to jump to the feed. So the final buyer got a refund for their tickets, but Ticketek obviously couldn't take the money back out of their bank account and refund me. You will be able to receive notifications from the mobile app when your favourites are coming to town and when tickets are on sale. I have not been paid the funds & have raised an only query twice to Ticketek marketplace with no response. Based on the customer reviews, Ticketmaster Customer Service is quite helpful in solving issues fast. is not on the list, Pay lower fees. purchaser automatically, and find your tickets there, in "Order History" section. . If you're planning your visit, you can . You'll get your money back and another fan gets to go to the show. If you have trouble listing your Ticketek ticket on Tixel try this method and it . e!!! I paid the additional cost in checkout for refundable tickets. Your business model is pathetic and now you have lost thousands of customers.I will never recommend Ticketek I will never use your service ever again.. Yes, you can get them online with values ranging from $25 to $250. Ticketek Marketplace - Buy and Sell Tickets If for whatever reason you are unable to attend or need to sell your ticket, selling on Ticketek Marketplace is an easy and secure option. ticket looks like this you got a mobile ticket from Ticketek. Now you can communicate to Ticketek Support through this site. If you choose not to sell your tickets via Ticketek Marketplace they should only be listed for no more than 10% above the face value of the ticket. Does anyone know what I can do? Accessible Seating The Radiation Pressure Is Given By, The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and support. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. to then often have to go to their desk at the venue to follow up the issues. Poor service really. Analytical cookies In the end I went to consumer affairs and they got it sorted. We've got your back: all you have to worry about is getting to the concert on time. The Professional plan costs $39.99 a month and includes perks like the ability to run free shipping promotions and in-app ads, customize shipping fees, and add additional users to your account.
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